Frequently Asked Questions
SHIPPING INFORMATION:
we will use shipping address on your account, please notify us if your would like to ship to different address. Shipping will only cost you $2 per order.
ORDER STATUS
What is "coming soon" or "Back order" items?
"Coming soon" items or "Back order" items are not in stock yet but those items will shipping to you when we have in stock. Our items are limit so if you like those coming soon items. Order as soon as you see it on our website.
How do I check my order status?
You can sign in to your account to check your order status, we will sent out the information about our order by email. Make sure you check your email.
How do I Change qualities or cancel an item in my order?
You can cancel or change qualities within 24 hours of order. Usually, the process will take up to 24 hours. After 24 hours, you can wait for your items to come and return those later.
How do I return or exchange?
Please contact us for return or exchange within 14 days. We will send the return or exchange form for you to fill out. For exchange, we offer free shipping.
Is it safety to buy and pay online?
Yes, it is safety to buy and pay on our website. We are using PayPal and Google to process your credit cards information so your information will be protected. For more information How to protect your account. Click secure payments by PayPal below
we will use shipping address on your account, please notify us if your would like to ship to different address. Shipping will only cost you $2 per order.
ORDER STATUS
What is "coming soon" or "Back order" items?
"Coming soon" items or "Back order" items are not in stock yet but those items will shipping to you when we have in stock. Our items are limit so if you like those coming soon items. Order as soon as you see it on our website.
How do I check my order status?
You can sign in to your account to check your order status, we will sent out the information about our order by email. Make sure you check your email.
How do I Change qualities or cancel an item in my order?
You can cancel or change qualities within 24 hours of order. Usually, the process will take up to 24 hours. After 24 hours, you can wait for your items to come and return those later.
How do I return or exchange?
Please contact us for return or exchange within 14 days. We will send the return or exchange form for you to fill out. For exchange, we offer free shipping.
Is it safety to buy and pay online?
Yes, it is safety to buy and pay on our website. We are using PayPal and Google to process your credit cards information so your information will be protected. For more information How to protect your account. Click secure payments by PayPal below